Ask How the Visit Went. Thank Them for Answering.
A short survey after pickup tells you what the advisor missed. The coupon brings them back for the next service.
No Credit Card Required
Feedback You Can Use on Monday
A one-star surprise should not be the first time you hear the car was ready two hours late. A survey the day of pickup is earlier and kinder.
Thank them with something the shop can honor: $20 off the next oil change, a free tire rotation, or a priority bay.
- Short on PurposeA few questions, not a homework assignment.
- A Reward You ChooseA coupon or a perk on the next visit, shown as a code they can bring back.
- Names the VisitWas it explained, was it on time, would they return.
- Separate From the Public ReviewThe survey is private. The Google review is the public ask.
Rewards Shops Can Actually Honor
$20 Off the Next Oil Change
Simple, and it schedules the return visit.
Priority Bay Next Trip
RV customers remember who fit them in.
Spring Commissioning Credit
A fall survey with a spring credit keeps the boat on your list.
Up and Running in an Afternoon
Write Three Questions
On time, explained clearly, would you return.
Pick the Reward
A discount or a perk the counter can redeem.
Send It After Pickup
The same day, while the visit is fresh.
Survey FAQ
Is the reward a gift card we have to buy?
No. It is a perk your shop honors, like a discount on the next visit.
Does this replace asking for a Google review?
No. The survey is private feedback. The review request is the public one. Use both.
Can we change the questions?
Yes. Start from a repair-shop set and edit them.
Ready to Fill the Next Open Bay?
Auto repair is featured. RV, ATV, boat, motorcycle, diesel, and trailer shops use the same dashboard.
